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This Liferay training course is designed for JAVA developers, architect and project managers to get handson on Liferay Portal administration, Liferay System Administration, Liferay Plugin development and Liferay Extension development. This is a required training for individuals who wish to become Liferay Portal expert. One will get benefited from hands-on approach to learn the material effectively and quickly. Through the many exercises interspersed throughout the course, will learn to perform all of the functions, which maximizes the ability to learn everything. Liferay 6.1 training is focusing on Liferay Portal Administration, Plugin Development, Extension Development and System Administration, Liferay Theme Development.

Gandhinagar International Financial Tec City

Gujarat is fast becoming the next ITeS (Information Technology enabled services) sector with national and international interests zoning in on the state to establish this industry. It seems as though the state has been undaunted in its efforts towards building better infrastructure, promoting business and increasing the standard of living, as its cities are becoming favour able environments to settle and start businesses and franchises. One such advantage of the state is its readily available technology Parks and SEZ. The Ahmedabad Gandhinagar knowledge corridor is also underway, and is an initiative that looks to connect the businessoriented capital of the state to the residential megacity, with the intention of making this a part of the state. Indeed one of the most expensive of all SEZ is the Gandhinagar International Financial Tec City (GIFT), which is proposed to be built in Gandhinagar. It is one of the heaviest projects taken not only by the state, but also the entire country, and aims towards connecting Gujarat to the world.

With a turnover of over 4,500 crores, the Information Technology and ICT industry is experiencing an unprecedented boom. Although Gujarat's technology sector is still finding its feet, it is one of the fields most heavily promoted by the state. It is propelling businesses and the state alike into prosperity, and is looking forward to a decade of prosperity and plenty. "Today, there are disruptive technologies that are becoming mainstreams to further add fuel to the fire, and these include mobility computing platforms, which were not envisioned as viewing platforms and interacting platforms with the enterprise database just a few years ago, but today call for the dire need to tackle database availability, security and modified workflow with the help of mobile applications for the enterprise side of things. Thus, there is an evergrowing demand of software programmers on the mobility platforms, and all this insatiable hunger for data, video and cloud computing is creating a huge demand for networking infrastructure and bandwidth," says Pratul Shroff, CEO and President, eInfochips.

Truly, ICT innovation has brought fundamental change to industry and commerce, with particular impact on ICT careers, skills and competency needs and education and training. "The new generation youngsters are the driving force behind the smooth running of today's BPO industry, but they can be difficult to manage and retain. We at Etech make the role attractive and promote benefits to get the best out of them by managing the factors which motivates the individual and incentivise accordingly. Additionally, we are engaging them by sharing our vision and rewarding productive behaviour early. We ensure good work never goes unnoticed and encourage plenty of opportunities to socialise, celebrate and make sure the workplace is as fun as possible. To promote diversity, we have made it as part of the culture where different business function areas work together. We allow our leadership to differ and share their differences with each other as that helps create a robust platform of having a diverse workforce with greater ease," says Matt Rocco, COO, Etech.

One of the major challenges of a sector such as Information Technologyand ITeS has always been the standardisation of workforces, and the knowledge of English and technology puts the students of Gujarat at par with the world. "The industry has grown  quickly and continues to be on a strong growth trajectory; therefore, manpower challenges continue to be at the heart of business challenges. Being prepared for 2012 we will require robust sourcing and talent management strategies to ensure the right people are attracted. Etech's talented team of recruiters push boundaries by applying the latest social media and aggressive direct sourcing techniques to build targeted talent silos that help our recruiters solve complex hiring problems fast and permanently. Etech utilises meaningful data and observations of our talent pool to filter out potential problem areas and find pockets of hidden talent within the area," adds Rocco.

Industry-relevant skills are promoted; resources are given to students and industries alike; case-tocase assistance is also provided as a means to make the transition between education and work smoother. "Given the scope it entails, the IT industry needs to have quality manpower. We need to create a talented faculty that is motivated and knowledgeable to impart quality education in the engineering colleges. Some of the existing technologies like eITRA (eInfochips Training & Research Academy), which offers something similar in the VLSI design courses, can be harnessed to scale up imparting education," adds Shroff.

Gujarat's population is largely young, with more than 60 per cent who are under 40, and is provided with resources necessary to complete an education in the Information Technologyand ITeS sector. One belief of the state has been to focus on the younger generations to promote industry. "Employee satisfaction, employee retention and employee development are going to be the major challenges for HR managers in the days to come in the BPO industry. Etech thinks HR has to become the epicenter of all activities taking place in the organisation instead of just being a facilitator. We always say that it is not monetary benefits, which retain most of the people; instead it is the relationship between them and their leaders, which actually helps," adds Rocco.

The ICT industry not only has the potential for job creation through the contact centres and other offshoring opportunities, but also creates higher value added and therefore higher income opportunities for the appropriately trained persons. "BPO professionals are exposed to several leading global and national brands, and gain an in-depth understanding of the industry in which their clients operate. This global exposure along with soft - skills training and the steady growth of the outsourcing industry, leads to excellent career development opportunities. In fact, most of our managers began their careers with us as customer support representatives," says Mr.KaushalMehta, Founder and CEO, Motif, Inc. As Gujarat becomes one of the most vied-for Information Technology and ICT hubs, the state also gains recognition from national and international authorities. With its gaining popularity, Gujarat will indeed soon be one of the most forward and business oriented states of the country.

Source: The Times of India

Abu Dhabi owned company has signed up 30

Abu Dhabi owned company has signed up 30 partnersto resell Yahsat's internet services to consumers and businesses in various countries. The partners will sell broadband subscriptions starting at the equivalent of Amount US$20 (Dh73) a month, Yahsat says. Internet connections will be beamed via Yahsat's second satellite, dubbed Y1B, which was sent into orbit at 2.18am Abu Dhabi time on Tuesday. The satellite - lifted into space atop a rocket launched from Baikonur Cosmodrome in Kazakhstan - is being manoeuvred into its correct position 36,000km above Earth. It will be used for UAE Government purposes, as well as the commercial YahClick broadband service. Tareq Abdul Raheem Al Hosani, the chief executive of Yahsat, said the satellite broadband service would be available in more than 28 countries this year. "We will be available in the market at the end of September or early October with the YahClick product," he said. "The consumer packages … will be starting at Amount $20 a month." Satellite internet service requires an antenna and terminal, but not the fixed cable infrastructure common in the urban centres of Dubai and Abu Dhabi. That means it is especially suited for use in rural areas or places with unreliable internet connections.

Abu Dhabi Owned Company

The Amount $20 monthly fee will be for the slowest connection, and will not include the cost of the satellite receiver and other hardware, which can cost Amount $400 to $800, Mr Al Hosani said. Yahsat's 30 service partners will sell satellite internet packages in the Middle East, Africa and south-western Asia. The partners include the mobile phone retailer Axiom, the Omani telecommunications company Nawras, and the South African operator Vox Telepreneur, said Mr Al Hosani. "We have 30 [service providers], with an initial commitment of 61,000 terminals," he said. "In markets like Afghanistan, Iraq, Nigeria, South Africa, we believe we will hit the maximum capacity within three years," he added. Yahsat is a subsidiary of Mubadala Development, a strategic investment company owned by the Abu Dhabi Government. Its first satellite, dubbed Y1A, blasted into orbit in April last year from Kourou, French Guiana, in what was Abu Dhabi's first venture in the satellite industry. Yahsat's total investment so far is Dh7 billion. The two satellites provide a mix of government, military, TV and commercial applications. Mr Al Hosani declined to give details on the likely return on investment but said Yahsat was performing well commercially.

"We are slightly ahead of our business plan. And we think we will be generating better revenues than expected," he said. He added that Yahsat was evaluating the feasibility of a third satellite after the launch of Y1B. "Before the end of the year, we will have a decision to go or not to go for a third satellite," he said. Mr Al Hosani attended the launch of Y1B in Kazakhstan, which blasted off aboard a rocket operated by International Launch Services, based in the United States. Nine hours after the launch, the satellite, which weighs 6,000kg, was released from the rocket and is expected to reach its final orbital position late next week, after which testing will commence. Given the risks of the process, the launch of Y1B was a tense time for Yahsat, Mr Al Hosani said. "It was a crazy feeling of sheer happiness, and at the same time worrying about 'is it safe yet? Is it safe yet?'," he said. "We didn't need coffee - we had enough adrenalin and excitement in the air to keep us awake."

Source: The National, UAE

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website development

USA photographs has been invented by a student in the US

A camera which produces written descriptions of scenes rather than photographs has been invented by a student in the USA. The device uploads pictures to the web which are described within minutes by users on Amazon's Mechanical Turk service. The short description is then sent back to the camera and printed. It was developed by Matt Richardson, an Interactive Communications graduate student at New York University. "I'd been thinking a lot about how cameras capture a lot of metadata when we take a picture: the location where you are, it captures the date, the camera make and model," he told the BBC. "A lot of information, but most of it's not really useful or has limited use."

Menial tasks

The machine uses a BeagleBone, a tiny computer used to power prototypes and other experimental computers. It links up to Mechanical Turk, a service in which people can perform menial tasks in exchange for small sums of money. The printer produces small descriptions like these In this case, Mr Richardson paid $1.25 (80p) for each picture to be described. "I had started off by sending a very low price and it was taking about 15 minutes for a description to come back," he said. "I wanted to get a response much faster. I incrementally raised the price, and I finally hit this $1.25 mark - which is about the cost of a Polaroid print. At that price, a description would come through in about three to six minutes." As well as using Mechanical Turk, Mr Richardson also added a setting on the camera which would send the picture to any available online friends to describe for free.

'What if?'

Mr Richardson said that while there was no practical technology available to carry out the same task, he hoped such innovations would eventually exist, giving the camera more useful applications. "I was picturing a time in which cameras could possibly capture more useful information that can then be searched, cross-referenced and sorted," he said. Mr Richardson hopes that the technology to do this without human intervention will one day exist "While the technology isn't really here yet, I thought it would be interesting to make a camera that would explore that 'what if?'" He said he noticed that most people adopted an analytical tone to describe pictures rather than offer any human emotion. "They speak very plainly about it, they're being very subjective. They're not making any value judgements or saying something is pretty or ugly," Mr Richardson said. "I think perhaps I could coach people and say feel free to throw in your own opinions about it. If something's pretty, say it's pretty."

Source: BBC, UK

Internet Service Providers' Association

The measures, such as letters to suspected illegal downloaders and potential disconnection, will not be enforced until at least 2014. Since being passed at the end of the Labour administration in 2010, action has stalled due to legal challenges. The delay was welcomed by the Internet Service Providers' Association (Ispa). Under the Act, letters sent out to apparent illegal file-sharers would offer advice on how to prevent such illegal activity. Serious repeat offenders risk facing measures that limit, or even cut off, internet connection. ISPs have criticised aspects of the Act, suggesting it would unfairly force them to police user behaviour on the internet. 

 

'Effective solution'

"The fact it hasn't been implemented is a good thing," an Ispa spokesman said. "We don't think it's a particularly good piece of legislation." However, he added that there were other measures being discussed which could see a clampdown on piracy. "There's more than just the Digital Economy Act when it comes to tackling copyright infringement online," he said. "Ispa continues to believe that the most effective solution to the problem of users accessing unlawful content is for reform of the licensing framework so that legal content can be distributed online in a way that consumers are demanding." Last month, BT and TalkTalk lost a two-year legal bid to have the Act overturned. They argued it was incompatible with European law. The repeated delays have led some industry observers to speculate that the Act's measures will never come into force. "I think I might be waiting for a fairy to arrive and wave her magic wand over the House of Commons saying 'come to your senses, come to your senses'," wrote Trefor Davies, chief technology officer for service provider Timico. "Maybe that's the point at which I wake up and find that I've been dreaming."



 

Source: BBC, UK











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customer relationship management - CRM

The worldwide customer relationship management CRM

CRM

(CRM) software revenue rose by 13.5 per cent to USD 12 billion in 2011, making it No.8 technology priority for companies this year, says a survey by research firm Gartner. Gartner's '2012 CEO Survey' revealed that the CRM sector is forecast to grow 7 per cent in 2012 and CRM has moved up from the No 18-ranked technology in 2011. CEOs cited CRM as their most important area of investment to improve their business over the next five years, it said. 

 

CRM


 







Gartner predicts that by 2014, refusing to communicate with customers via social channels will be as harmful to the relationship as ignoring their emails or phone calls is today. "The focus on the customer is increasingly important for business leaders, despite times of continued economic uncertainty and government austerity," said Jim Davies, research director at Gartner. He said effective leaders use technology to strengthen the customer experience regardless of the economic environment, and understand that a new strategy is needed to embrace social and media trends.

CRM System

As competition intensifies, service providers will either have to grow their own CRM practice to incorporate cloud computing, social CRM, digital media and mobility - or they will have to form partnerships with specialist vendors. 

 CRM :

Service providers that are still focusing on traditional on-premises CRM solutions today will gradually lose out to the competition during the next one to two years. "In 2012, CRM executives are faced with the challenge of taking 'social' more seriously ¿ not as 'just another channel', but as a whole new way of doing business," said Ed Thompson, vice president and distinguished analyst at Gartner.

Source: The Financial Express

Oracle Exadata database machines are designed for data warehousing and transactional processing applications

Oracle Database

Technology giant Oracle said it is witnessing strong demand for its product 'Exadata', which helps companies reduce costs related to data centres, in the Indian market. The company also said that Exadata is the fastest growing product in Oracle's business. Oracle Exadata database machines are designed for data warehousing and transactional processing applications. It includes servers, storage, networking, and software. We are bullish on the Indian market as a driver of growth for Exadata services, Oracle India Vice President (Technology Business) Sheshagiri Anegondi told reporters here. It said it is already seeing strong demand for its Exadata database machines in India. "Exadata started selling in India about a year-and-a-half back and we are witnessing solid traction for the product from across sectors like telecom, FSI, government and manufacturing," he added. On the business strategy for India, he said Oracle will target companies with large database and is aiming to increase customer adoption in the country, leveraging their leadership in relational database management systems market.

Last year, Oracle had sold more than 1,000 Oracle Exadata database machines globally and this year it expects to sell more than 2,000 systems in the fiscal year 2012 (Oracle fiscal year is from June to May). Anegondi declined to comment on India specific numbers. Oracle claims that using the Exadata solution, customers can reduce IT costs through consolidation, store up to 10 times more data, improve performance of all applications and database by 10 times. Its customers in India include Mahindra Satyam, Religare, Reliance Commercial Finance, MTS, Bankof Baroda and Stock Holding Corporation. "Exadata has emerged as our fastest ramping product in Oracle's business with a growing community of users and a strong sales pipeline," Anegondi said. 



 

Source: The Financial Express

Australian scientists along with other international team

Australian scientists along with other international team claim to have designed a tiny crystal, made of just 300 atoms, capable to run a quantum computer so powerful that it would take a computer of the size of the known universe to match it. According to ABC report, the details of the ion crystal which has been designed by Australia, South Africa and US, have been published in the journal Nature today. "We've surpassed the computational potential of this system relative to classical computers by something like 10 to the [power of] 80, which is 80 orders of magnitude, a really enormous number," the University of Sydney's Michael Biercuk said. Quantum computing is a kind of information science that is based on the notion that if one performs computations in a fundamentally different way than the way your classical desktop computer works, there's a huge potential to solve a variety of problems that are very, very hard or near impossible for standard computers, he said. Biercuk added, "If you wanted to think how big a classical computer would need to be in order to solve this problem of roughly 300 interacting quantum particles, it turns out that that computer would need to be the size of the known universe - which is clearly something that's not possible to achieve". He said that the central element is something like a millimetre in diameter, 300 atoms that are suspended in space. "But of course everything depends on a huge amount of technical infrastructure around it. So there are vacuum chambers and pumps and lasers, and all of that takes up something like a room. "The quantum computer will move to a stage where it is so far out in front and performing such complex tasks it will be difficult to check if it is working accurately. "They're not easily checked by a classical computer which opens a whole variety of problems," Biercuk said.

Source: The Financial Express

The globalization and market expansion advisory firm

The overall domestic IT spending is expected to grow at a CAGR of 12 percent to reach $36 billion by 2015, SMBs at the same time will grow at a CAGR of 15 percent contributing $15 billion by 2015, according to Zinnov. Zinnov defines a SMB as any organization with less than 1,000 employees. The globalization and market expansion advisory firm said that the addressable opportunity of SMBs will increase to 11 million units by 2015 from the current 10 million units. In an hour long presentation on, Indian SMB: IT Adoption Insights, in the first ever virtual channel cast organised by CRN, Kishen Bhat, Engagement Manager, Zinnov, highlighted the trends and opportunities, and challenges in IT adoption. The virtual channel cast was attended by 136 registered users—mainly tier-2 partners. He analyzed trends in the Indian SMB segment in two categories, namely, Unorganized and Sophisticated. The unorganized segment represents enterprises with lack of defined business processes, which runs for subsistence and by the 1st generation owners. The sophisticated group is tech-ready, has business processes adapted from industry benchmarks / global best practices, is keen to evolve as an enterprise and, is run by the 2nd generation owners. Sophisticated businesses have an aggressive outlook toward growth and they look at technology as an enabler of business transformation, and this category is viewed as the key driver of technology in the SMB space.

Currently, India is home to around 50 million SMBs of which 10 million are technology-ready. Transforming itself from the traditional pen and paper business culture, SMBs are increasingly adopting technology to run their overall businesses. Modern SMBs are investing on PCs, Internet and Websites to market themselves and compete in global and domestic markets, Bhat said. He said that five lakh SMBs have Websites and two million SMBs are accessing the Internet. “Increased adoption of PCs by SMBs is also another significant factor that will fuel the growth of this sector. Four million SMBs in the country are using PCs which is expected to grow at thirty percent from 2011 to 2015, resulting in doubling the base of SMBs with PC,” he said. According Bhat, the addressable opportunity of 10 million SMBs will continue to increase during 2011-2015. Off these, 8.9 million or 94 percent tech-ready SMBs are very small in size with an employee base of less than 10. This clearly shows the increased awareness and interest level of base level SMBs in technology which is also an indicator of India’s technology progress. Splitting the SMB market in India, Bhat said that retail is the single largest vertical by addressable opportunity with 2 million firms ready for technology adoption and expansion, followed by professional services at 1.9 million, manufacturing at 1.2 million, hotels and restaurants.  “By 2015, retail will stand at 2.5 million, professional services at 2.3 million, manufacturing at 1.6 million and hotels and restaurants at 1.1 million enterprises. The education segment is not too far behind, and is expected to grow to 1.1 million units from the current 0.9 million units,” he added. 

While the SMB segment is witnessing steady growth, it also has challenges. The main roadblocks are the lack of technology know-how, lack of clarity on return on investments, cluttered product portfolio, high cost for technical support and high investments in legacy systems. Bhat said, “Majority of SMBs still perceive IT adoption as a time consuming and complex process and therefore, prefer to stick to their existing traditional processes. There needs to be a categorical shift from legacy systems, and some fresh investments made from a long-term growth perspective.” He provided suggestions to vendors and partners tapping the SMB market, which include product localization which is very vital for growing in emerging markets, unique support models to showcase value and reduce the overall solution cost, customized pricing strategies to drive adoption of solutions and, solutions that understand local workflows and can offer a bouquet of services under the same umbrella.

Source: CRN News Network