microsoft partners developed automated tools to transfer websites

Microsoft Partners Developed

Microsoft is sticking to its plan to shut down its office livesmall business  suite of cloud-based services on monday, even though it seems many customers are either unaware of the deadline or are having difficulties migrating. many office livesmall business   customers are still posting questions and reporting problems related to the migration in discussion forums, social media sites and blogs, as the clock ticks. it's unclear how many office livesmall business   customers remain oblivious to the suite's impending shutdown. office livesmall business   is used primarily for email communications and website hosting. microsoft partners still plans to start dismantling office livesmall business   after midnight u.s. pacific time on tuesday, when it will start taking down office livesmall business  - hosted websites, a microsoft spokeswoman confirmed. however, microsoft partners will keep operational the windows live hotmail custom email addresses hosted by the service for six months, she said via email. microsoft will also provide an online form that office livesmall business   customers who miss today's deadline can fill out to recover lost website data, she said. it's not clear when microsoft decided to keep the email accounts active for six more months and to offer the website data-recovery form. the decisions may be a sign that microsoft partners is aware that a significant number of office livesmall business   customers will not transition in time.

Microsoft email and website hosting providers

microsoft declined to estimate what percentage of the office livesmall business   customer base has migrated away from the service already and what percentage remains on the service. microsoft first announced its intention to close office livesmall business   about 18 months ago and launched the suite's replacement, office 365, in june of last year. customers also have the option to migrate to non-microsoft email and website hosting providers such as godaddy. "we're communicating directly with office livesmall business   users via email, the office livesmall business   community, the office livesmall business   website and through notifications in the service to help them transition to office 365 or another provider," the microsoft spokeswoman wrote. microsoft has an online transition center for office livesmall business  , where it published, among other things, a transition guide for customers willing to do the migration manually.  several microsoft partners are also providing migration services and tools. one of them is lucid pointe, based in stamford, connecticut. lucid pointe has been providing office livesmall business   migration services since the launch of office 365, on whose implementations it specializes, said robert clark, managing principal at the company.

Business   migration services

however, the demand for office livesmall business   migration services began to pick up considerably at the beginning of march of this year, he said via email. so far, lucid pointe has provided migration services to "dozens" of office livesmall business   customers, all of them transferred to office 365, he said. lucid pointe fees vary depending on the nature of the services provided and the complexity of the migration. asked whether it was still getting requests for office livesmall business   migration services as of monday, clark said: "yes, we are." "we offer a complete migration service that includes setting up an office 365 account and users, rebuilding the client website in office 365, and managing the redirection of web and email traffic to office 365, working with the domain registrar as necessary. clients may also retain us to perform specific aspects of the migration," he said. the extent of the fallout will become clearer on tuesday and on the days after. if the number of affected customers is significant, the consequences for them and for microsoft partners could be very costly. even if their email continues to work for six more months, small businesses that find their website is suddenly offline will inevitably be harmed by the situation, since websites have become essential in sales and marketing efforts.

Microsoft partners could have closed office

for microsoft partners, it would be a black eye as it battles google and others providers of cloud-based communication and collaboration suites with its new office 365. the complaints from office livesmall business   customers about the decision to close the service began many months ago and have grown in intensity as the deadline approached. many office livesmall business   customers have argued that the transition to office 365 or to another third-party email / website hosting provider is too complicated technically for them to carry out. some have suggested that microsoft partners could have closed office livesmall business   to new signups while keeping the service operational for existing customers. many have said that microsoft could have made the transition to office 365 easier. a specific issue that has drawn many complaints is that the work of migrating an office livesmall business   website to office 365 is arduous and erratic, because the web hosting platforms are different. as a result, some functionality and design features have to be manually re-done in office 365. thus, many users are reporting formatting problems in the transition, especially if the websites have custom design features.

Microsoft partners developed automated tools

recently, some microsoft partners developed automated tools to transfer websites from office livesmall business   to office 365, including cloudvisors. however, microsoft never developed its own tool to do this. office livesmall business   customers have also complained that office 365 is generally more expensive, and that having to hire a microsoft partner to carry out the transition adds to the cost. office livesmall business   is free, with optional fee-based add-ons. in comparison, the office 365 plan for small businesses, called p1, costs us$6 per user, per month, and more if customers add the option of office professional plus, an upgrade over the standard office web apps. while office 365 is more feature-rich than office livesmall business  , the question for office livesmall business   customers is whether they will use the additional features they're paying more for. "office livesmall business   appealed to a lot of different people, especially because of the free website. office 365 is targeted at meeting the needs of small business owners and professionals. many office livesmall business   customers won't see office 365 as a good fit, especially since office 365 isn't free," reads a web page on the official office livesmall business   website.

source: computer world



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